Frequently Asked Questions
Find answers to common questions about our products and orders
What is the typical shelf life of your slimes?
With proper care and airtight storage, our slimes typically last between 4 to 6 months. Always wash your hands before and after play to extend the life of your slime.
Is your slime safe for children?
Our slimes are non-toxic; however, they contain borax and are not edible. We recommend our products for children ages 7 and up with adult supervision.
My slime arrived sticky. How do I fix it?
Slime can soften during transit. Every order includes a bag of borax and instructions to create a 'slime activator' to restore the perfect texture.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary based on your location and are calculated at checkout.
What should I do if my slime gets on my clothes?
Slime can be removed from fabric using a mixture of warm water and white vinegar. Gently scrub the area until the residue dissolves.
Can I cancel or modify my order?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 2 hours of purchase by contacting our support team.