Returns & Exchanges
Due to the nature of the product and for hygiene reasons, we generally do not accept returns. However, if your product arrives damaged or incorrect, we are happy to provide a replacement or store credit.
Return Process
- 1.Contact Support
Email our team within 48 hours of delivery with your order number and clear photos of the issue.
- 2.Review Process
Our team will review your claim and respond within 24 business hours to approve the replacement or credit.
- 3.Disposal
In the event of damage, you do not need to ship the item back. Please dispose of the damaged product safely.
- 4.Resolution
Once approved, your replacement will be shipped immediately or store credit will be issued to your account.